Information for current:

SERVICE INTERRUPTIONS

ALL Informatics Computing Services appear to be FUNCTIONING NORMALLY.

Title Date/Time Duration Impact Reason Description of Work Planned/ Unplanned Status
Matlab Licence Server 19/7/2012 0800 - 1200 Licenses not being served. Unplanned
Plone WCMS server 16/6/2012 04:30 - 08:40 Loss of access to Plone sites hosted on wcms.inf.ed.ac.uk Apparent hardware failure Server rebooted and checked. Unplanned complete
Home directories 31/5/2012 07:00 - 10:00 loss of access to some home directories following an essential server reboot planned reboot but unplanned consequence complete
student.compute 31/5/2012 12:30 - 14:30 (max) loss of service upgrading from sl6.1 to sl6.2 see email to UG/MSc students on 28/5/2012 planned complete
staff.compute 31/5/2012 09:00 - 11:00 (max) loss of service upgrading from sl6.1 to sl6.2 see email to staff/PhDs on 25/5/2012 planned complete
student.login 25/5/2012 09:00 - 11:00 (max) loss of service upgrading from sl6.1 to sl6.2 see email to students on 21/5/2012 planned complete
staff.login 24/5/2012 09:00 - 11:00 (max) loss of service upgrading from sl6.1 to sl6.2 see email to staff/phd's on 18/5/2012 planned complete
mailman lists 30/3/2012 - 15:53 mail.inf, lists.inf and postbox.inf unavailable Possible missing mailman lists unplanned mailman and sendmail have now been restarted (16:18)
staff.compute 29/03/2012 08:00 - 13:00 (max) loss of service server being upgraded to sl6 (64 bit) See reminder email to staff 27/3 Planned Completed
School Database Upgrade 23/03/2012 08:00 4 hours Theon UI read-only for the duration; loss of legacy / direct client access; no sync updates. Portal unaffected. Major upgrade to school database server The school database server 'cake' is to be upgraded to DICE SL6 and to the latest PostgreSQL 9.1.x release. This involves data preservation in a variety of formats and creation of a readonly mirror, moving services to the mirror, then a full reinstallation of the server and restoration and QA of the data to ensure integrity. Planned Pending
staff.login 19/03/2012 2 hours max Minimal loss of service server being replaced so new SSH RSA key. Redundant aliases being removed. See email to staff 16/3 Planned Completed
heffalump 11/03/2012 ongoing Loss of service Hardware failure on this host is rendering it unusable at present. Unplanned Investigations are ongoing.
SL6 SAN work - tibs 5/12/2011 14:00 2 hours Loss of tibs backup server - no selfmanaged backups will be possible The tibs server also uses the SATABeast for storage See above Planned Complete

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