See the Support FAQ first. It answers a lot of the most common questions we're asked.
If the FAQ didn't help, please use the support form to get in touch with us (why not bookmark it!), or find us in person here:
Staff are able to see the current state of their support messages in our message-tracking system RT, provided the initial request has been made using a DICE username and valid informatics e-mail address. Simply go to this URL: https://rt4.inf.ed.ac.uk/
Informatics Forum, 10 Crichton Street, Edinburgh, EH8 9AB, Scotland, UK
Tel: +44 131 651 5661, Fax: +44 131 651 1426, E-mail: firstname.lastname@example.org
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