Informatics Report Series
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Title:Designing and Evaluating an Adaptive Spoken Dialogue System. |
Authors:
Diane Litman
; Shimei Pan
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Date:Jun 2002 |
Publication Title:User Modeling and User-Adapted Interaction. |
Publisher:Springer Netherlands |
Publication Type:Journal Article
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Volume No:12 (2/3)
Page Nos:111-137
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DOI:10.1023/A:1015036910358
ISBN/ISSN:0924-1868
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- Abstract:
- Spoken dialogue system performance can vary widely for different users, as well for the same user during different dialogues. This paper presents the design and evaluation of an adaptive version of TOOT, a spoken dialogue sustem for retrieving online train schedules. Based on rules learned from a set training dialogues, adaptive TOOT constructs a user model representing whether the user is having speech recognition problems as a particular dialogue progresses. Adaptive TOOT then automatically adapts its dialogue strategies based on this dynamically changing user model. An empirical evaluation of the system demonstrates the utility of the approach.
- Links To Paper
- No links available
- Bibtex format
- @Article{EDI-INF-RR-1107,
- author = {
Diane Litman
and Shimei Pan
},
- title = {Designing and Evaluating an Adaptive Spoken Dialogue System.},
- journal = {User Modeling and User-Adapted Interaction.},
- publisher = {Springer Netherlands},
- year = 2002,
- month = {Jun},
- volume = {12 (2/3)},
- pages = {111-137},
- doi = {10.1023/A:1015036910358},
- }
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