GOMS
You must use the
CogTool software to analyze how much time it would take an expert user to accomplish a standard task on Office 365 calendar as opposed to another calendar software of your choice.
GOMS is the most technically challenging methodology in Coursework 1. It requires you to download software off of GitHub that only works on Windows and Mac computers. You will then use the software to calculate how quickly an expert user could accomplish a task on a given interface.
Writeup
Your writeup must address the following points:
- What other calendar system you chose to evaluate.
- The timing outcomes from the evaluation.
- Describe the task you chose to evaluate. Why did you pick this task?
- GOMS requires you to make several assumptions about how a user might interact with the system. For example, if they are using a mouse or keyboard shortcuts. Describe at least one such decision you had to make and why you selected the option you did.
- Recommendations to the developer. For this section, imagine that you are writing a set of recommendations to the Office 365 calendar team based on your evaluation. What would you recommend they prioritize fixing first? What should they be aware of in the future?
- One paragraph reflection on the GOMS evaluation you conducted. In your opinion what worked, what didn't, and if you could go back and start over how might you do it differently the second time round?
Resources
The following resources are good places to start looking for guidance on conducting a survey. There are many good resources on conducting interviews, find the ones that fit your needs to best.
