Using the Student Mail Service from Informatics Computers

The University Computing Service provides an email account for each student in the university, including all Informatics students. This document tells you how to access that email service, the Student Mail Service (SMS).

Your Email Password

In order to read your SMS email, you will need to use your EASE password

If you have lost or forgotten this password, any of the supervisors in the EUCS Public laboratories will be able to help you. Informatics computing staff cannot reset these passwords.

Please note - this password is not the same as your login password.

Don't be tempted to make your login and SMS passwords the same - this will make your accounts more vulnerable to hackers. Don't give out any of your password to anyone else.

Reading and Sending Email from Informatics UNIX services

The recommended way to do this is to use the Thunderbird or pine program

The documents:

• Configuring Mozilla Thunderbird to connect to staffmail or sms
• Configuring Pine to Use the University Email System

explains how to configure Thunderbird and pine to work with the SMS service. Note that both documents are linked to from the University's main page on Electronic Mail. Also note that some of the documentation referes to staffmail as well as sms both systems are identical, part from the fact that staff use one and students use the other. So were documentation refers to "staffmail", you can replace those occurrences with "sms".

Users who want to use an IMAP client other than Thunderbird or pine should read the EUCS document Using Unsupported Clients

Reading and Sending Email from EUCS Computing Laboratories

EUCS Computing Laboratories allow you access your mail from labs other than Informatics provided ones.

Reading Email on the World Wide Web

The University also provides web access to the SMS service.

Details about Webmail (IMP) interface are available on the EUCS Email Pages.

How to Find a Student's Email Address

All SMS accounts can be searched for from within the University.

See the general search page. to find a student by name.

Staff can browse for students by class and module using the ITO database pages